This site in other languages x. Gopi M Replied on November 20, Thank you for the response. Gopi M Replied on November 13, Never miss an update again! Let us know how else we can help. In reply to Patricia Yu’s post on November 18,

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My laptop is working fine with Windows 10 and I do not want to downgrade to Windows 8.

The WebCam Companion Software contains teh drivers for the camera. How can this be resolved. I checked the specifications for the laptop camera and it states: Windows 7 Home Premium. Click “Add” to insert your video.

Accessible capacity may vary. Please let us know the brand and model number of your computer and also the operating system. Gopi M Replied on November 22, Let us know how it turns out. The hdd is not supported on Sony website for Windows7, but many folks around managed to install it anyway.

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After that, use the WebCam Companion Software to make the camera working. Helpful 1 Not Helpful Comment Flag. Shaaun Windows 7 Home Premium 5 posts. Service Centres List of Sony offices powersd Asia Pacific region that provide after-sales service activities. Helpful 0 Not Helpful Flag.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

May we know if you have tried to show hidden devices in Device Manager? Answer questions, earn points and help others Answer questions. Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. Thanks for marking this as the answer. If you are trying to use skype or any other video messaging software: I do not see any Imaging Devices in Device Manager. Thanks for your response.

Solved: HD digital web cam “Exmor” HD digital web camera d – Sony

Also, please provide the make and model number of the motherboard. Hello Gopi, If there is no imaging device available on your PC, then it might not be present at all. Ensure the messenger is not running in the background and you have successfully quit and exit the software after wen.

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Thank you for the response. Neither do I see any devices with an exclamation mark in Device Manager.

Inbuilt Webcam not working/Not detected. No Imaging Devices in Device Manager.

Find More Posts by chryslermalinay. Posted on Jan 02, I recently upgraded it to Windows 7 from Windows Xp. It can’t hurt to give it a try, just create a system restore point first, in case you need to undo the fix.

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